Surestay Studio By Best Western Charlotte Executive Park, Charlotte ~ Discover room options, reviews & pricing

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Key details

About the Hotel

5816 Westpark Drive, Charlotte, North Carolina, United States of America, 28217-3556

Surestay Studio By Best Western Charlotte Executive Park, a 3-star family-friendly condo near Park Road Park, features newly renovated accommodations with a 24-hour front desk, outdoor pool, and fitness center.

Spacious Kitchen Suites

The 116 air-conditioned rooms at Surestay range from 33 to 495 ft², featuring fully-equipped kitchens with ovens, full-sized refrigerators, and stoves. Each unit includes LED televisions, fireplaces, and separate sitting areas.

Breakfast and Snacks

Guests enjoy complimentary American breakfast buffet served weekdays from 6:30 AM to 9 AM. A snack bar/deli provides additional dining options.

Recreation and Wellness

The Surestay Studio property maintains a health club, spa tub, and seasonal outdoor pool. Tennis courts, barbecue grills, and a picnic area offer additional recreation options.

Central Transport Access

Located 9.5 miles from Charlotte Douglas International Airport, the hotel provides access to Uptown Charlotte, EpiCentre, and NASCAR Hall of Fame via CATS Light Rail. Bank of America Stadium and Charlotte Convention Center are within a 15-minute drive.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

One-Bedroom King Suite

Max:

6 persons

455 sq. feet

Bed options:

1 King Size Bed

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One-Bedroom King Suite

Max:

6 persons

455 sq. feet

Bed options:

1 King Size Bed

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Queen Room Mobility accessible

Max:

2 persons

305 sq. feet

Bed options:

1 King Size Bed

Balcony

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Getting around

Check out the full range of transport modes

City Center

Charlotte 4.8 mi

Airports

Charlotte Douglas International (CLT) 6.5 mi

Concord Regional (usa) 22.6 mi

Train

Tyvola Station4300 ft

Archdale Station4300 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Free parking

Baggage storage

24-hour services

24-hour reception

General

Non-smoking property
Free Wi-Fi
Parking
24-hour reception
Only dogs are allowed
Rooms/ Facilities for disabled
Elevator
Gift/Newsstand

Sports & Fitness

Exercise gym

Guest Parking

Kitchen
Toaster
Stove

Business

Business center

Spa & Leisure

Outdoor swimming pool
Jacuzzi
Treadmill

Room features

Air conditioning

Self-catering

Kitchen
Toaster
Stove

Media

Free local telephone calls

Location

5816 Westpark Drive, Charlotte, North Carolina, United States of America, 28217-3556

Map view

5816 Westpark Drive, Charlotte, North Carolina, United States of America, 28217-3556

City landmarks

Libraries

Billy Graham Library

2.4 mi

Seneca Shopping Center

5000 ft

Tyvola Mall

1.1 mi

Church

Ebenezer ARP Church

3600 ft

Mall

Starmount Center

4800 ft

Starmount Shopping Center

1.8 mi

Parks

Renaissance Park

1.3 mi

United States Citizenship and Immigration Services office

1.2 mi

Mission Church

1.5 mi

Carolinas Concert Assn

1.5 mi

Church

Steele Creek AME Zion Church

1.6 mi

Golf Course

Renaissance Park Golf Course

1.6 mi

Paramount Parks

1.7 mi

Jane Parks McDowell Marker

1.8 mi

Church

Silver Mount Baptist Church

1.8 mi

Rex

1.9 mi

Broadway Theatre

Comedy Arts Theater of Charlotte

2.1 mi

232 E Peterson Dr

Doc Porter's Distillery

2.2 mi

Park Square

2.4 mi

Windsong Trails Community Ctr

2.0 mi

Queen's Park sign

2.0 mi

Church

Steele Creek Church Of Charlotte

2.1 mi

Maersk Anchor

2.1 mi

Trinity Church

2.1 mi

Church

Spirit of Liberty Church

2.2 mi

Church

Korean Presbyterian Church Of Charlotte

2.2 mi

Sharon Golf Course

2.4 mi

Gordon-Conwell Theological

2.2 mi

Charlotte Convention Center

2.2 mi

Dale F. Halton Arena

2.2 mi

Nearby

The Men's Club of Charlotte

1400 ft

Restaurants

Splash Pool Bar & Back Porch

800 ft

5700 Westpark Dr Charlotte Marriott Executive Park

Tizzerts Bakery

1900 ft

518 Griffith Rd Suite E

Men's Club of Charlotte

2000 ft

444 Tyvola Rd

Kabuto Japanese Steak House

2100 ft

446 Tyvola Rd

Sonny's BBQ

2300 ft

440 Tyvola Rd

McDonald's

2600 ft

413 Tyvola Rd

Yummy Crab

2700 ft

516 Tyvola Rd

Reviews and Ratings

Feedback from previous guests about their experience.

84%

were satisfied with the hotel and would gladly return

8.4/10

Great

Rooms

6.4

Location

6.8

Service

7.4

Dining

7.2

Elaine

United States of America, April 2025

5.4/10

I had a mostly enjoyable experience during my stay, with highlights being the clean and spacious rooms, along with the friendly and helpful staff. However, I did encounter a few issues, such as an outdated decor in some areas and occasional noise disturbances, which prevented my stay from being perfect.

Rooms

8.0

My room was clean and spacious, featuring a large kitchen which added to my comfort. I particularly enjoyed the good shower pressure, making my bathing experience very pleasant.

Service

9.0

The staff here were friendly and attentive. From check-in to check-out, they were very professional and helpful, making my stay more enjoyable.

Location

8.0

The hotel’s location was quite convenient, right off the highway and close to various stores and restaurants. It was also quiet enough to provide a relaxing environment for my stay.

Dining

8.0

The breakfast offerings were very diverse and well-prepared. I appreciated the Manager's reception, which also featured good quality hot food on certain evenings.

Facilities

7.0

The hotel had well-maintained facilities, with laundry options that were quite handy during my extended stay. However, some areas felt a bit dated and could use updates.

Theodore

United States of America, January 2025

5.2/10

My stay had mixed elements. While the room was spacious and well-equipped, the overall cleanliness was disappointing, especially in the bathroom. Customer service also left much to be desired, diminishing my experience.

Rooms

5.0

I appreciated the spaciousness of the room, but I encountered significant cleanliness issues. The broken thermostat and other maintenance problems detracted from my comfort.

Service

5.0

The service was disappointing, particularly at the front desk. I felt my concerns were dismissed, and I had trouble even getting a manager to address my issues.

Location

5.0

The hotel's location was convenient, making it easy to access nearby attractions and restaurants, but the overall area felt uninviting at times.

Dining

5.0

Breakfast was a letdown. Although I arrived well before it ended, there was hardly any food available, and the dining area felt neglected.

Facilities

5.0

Facilities had potential but were poorly maintained. The fitness center felt too warm with limited equipment, and the presence of grounds crew noise was also distracting.

Maria

United States of America, December 2024

5.0/10

I had a mixed experience at the hotel. While the location was convenient and my room was clean, there were some significant issues, especially with noise and internet connectivity. The staff were friendly and did their best to assist, but the overall condition of the facilities needs improvement.

Rooms

5.0

The room was clean and spacious, but there were issues with outdated decor and some appliances. Additionally, I struggled with noise from neighboring rooms.

Service

5.0

The staff were friendly and helpful, especially the maintenance team who helped my son get a drink. However, not all issues were addressed promptly.

Location

6.0

The hotel is situated in a convenient area near restaurants and highways, making it easy to get around. However, the surrounding area felt a bit unsafe.

Dining

7.0

I appreciated the variety in breakfast offerings, which helped kickstart my day on the right foot.

Facilities

5.0

The hotel needs a remodel, as some facilities appeared worn. The gym was underwhelming with limited equipment and poor air conditioning.

Andrew

United States of America, November 2024

6.0/10

Overall, I had a solid experience at SureStay Studio. The spacious room and full kitchen really made my stay comfortable, though I did encounter some issues with maintenance during my time there. The complimentary breakfast was a highlight with tasty options, and the staff was super friendly and accommodating, which enhanced my stay significantly.

Rooms

8.0

My room was really roomy, featuring a large kitchen that was super useful. However, I faced some maintenance issues, which was a bit frustrating.

Service

10.0

The staff were friendly and attentive, always ready to help with any requests. Their customer service really stood out.

Location

8.0

The location is convenient, just a short drive to Uptown Charlotte and easily accessible off I77. It’s perfect if you wanna explore the area.

Dining

9.0

Breakfast was fantastic, featuring scrambled eggs, sausages, and even iced coffee, which was a good surprise! It helped me kickstart my mornings nicely.

Facilities

7.0

The facilities were decent but a bit dated, though they were clean. Having the kitchen amenities really improved functionality during my stay.

Patrick

United States of America, November 2024

7.0/10

I enjoyed my stay for the most part. the location was really convenient, just off I-77 and near several dining options. However, the suite I had was quite dated, which detracted from the experience. The staff were friendly and attentive, contributing positively to my time there.

Rooms

6.0

The room was spacious and clean, but it definitely felt worn down. the appliances were old, and the décor was in need of an update. Overall, it was functional but lacked the charm I was hoping for.

Service

8.0

The staff were fantastic, particularly BeBe and Courtney. they were always happy to help with anything I needed. Their warm attitude made me feel welcomed throughout my stay.

Location

7.0

The location was a highlight for me. easy access to restaurants like Chipotle and Starbucks right in front of the hotel. It made getting around Charlotte simple and efficient.

Dining

7.0

Breakfast had a good variety, including fresh fruit and waffles. I was pleasantly surprised by the iced coffee too. However, I did notice that the options could improve overall.

Facilities

6.0

While most appliances worked well, the overall look of the facilities felt dated and in need of remodeling. I appreciated the cleanliness, but the age of things was noticeable.